2025
Lotto Shop Consle
Behind a nation's game.
Services
Product Design, UX/UI
Category
Lottery
Client
Brighstar Lottery
Domain
B2B
The design behind a nation's game.
For over twenty years, the lottery terminal used in Italy’s betting shops had remained unchanged — a tool deeply familiar, yet outdated and far from user-friendly. Every day, thousands of retailers use it for hours on end, serving players quickly and continuously, often under pressure and with high transaction volumes. The redesign challenge was to modernize a system that millions were accustomed to, improving efficiency, readability, and ergonomics without disrupting established habits. The result is a renewed interface and physical experience that supports speed, comfort, and precision — bringing design to the heart of Italy’s most played games.
5
owned brands.
50k+
Physical shops
1.5
Full year of work
Goals
Cognitive effort reduction
The point of sale environment is chaotic and full of stimuli. The device has to be designed for this context.
Usabiltiy and Accessibility
The previous tool did not meet the required usability standards.
Automation
Iterative work requires shortcuts and automation.The new tool wants to help resellers with automatic patterns recognition
Scalability
New games are coming to the market and our tool needs to be readt for all of them.
Before / After
The redesign was architectural before it was graphical. New features, such as the winnings checker, were automated, and redundant information got removed.


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